FAQs
Frequently Asked QuestionsGeneral Questions (14)
How many items can I recycle?
You can recycle a minimum of 10 clothing items
What else can I recycle?
When do I receive my reward?
How can I schedule a pick?
Is delivery contactless?
What happens to the donated clothes?
Some items that can’t be sold are donated to charity organizations?
How do I get shipping Label?
How long is my shipping label valid?
Do I have to print shipping Label?
Do my discount have an expiry date?
How do I redeem my discount code?
Do you provide boxes or bags for my clothes?
What is the maximum weight?
Reward Questions (4)
When will I receive my reward
Once your items are received your reward points will be assigned to you, which you can then use to purchase your reward voucher